Privacy Policy & Cookie Policy


  • GENERAL DATA PROTECTION REGULATION (GDPR) PRIVACY NOTICE
GENERAL DATA PROTECTION REGULATION (GDPR) PRIVACY NOTICE

Privacy Policy

GENERAL DATA PROTECTION REGULATION (GDPR) PRIVACY NOTICE

BACKGROUND:

Cambridge Adult ADHD & ASD Clinic (“Clinic” from now on) is committed to safeguarding the privacy of visitors to its website and the safe a lawful collection and storage of personal information. We respect and value the privacy of all of our clients and will only use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law. This Privacy Policy may be amended from time to time, so please check it regularly. Any significant changes to this Privacy Policy will be clearly indicated on the Site’s home page

1) Information About Us

Cambridge Adult ADHD & ASD Clinic is part of Suno Innova ltd registered in England under company number 11199748, whose registered address is Norman House, Cambridge Place, Cambridge, CB2 1NS. We are regulated by General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”)

2) What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3) What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4) What Are My Rights?

Under the GDPR, you have the following rights, which we will work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
  2. The right to access the personal data we hold about you.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5) What Personal Data Do You Collect?

We may collect some or all of the following personal data:

Name; Date of birth; Gender; Address; Email address; Telephone number; Business name; Job title; Profession; Insurance details; Clinical notes.

6) How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our services to you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:

  • Managing your clinical account.
  • Supplying our services to you.
  • Personalising and tailoring our services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email or post
  • With your permission and/or where permitted by law, we may also use your personal data for purposes relating only to our business, which may include contacting you by email, telephone or post with information or news.
  • You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPRand the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt out.

7) How Long Will You Keep My Personal Data

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for a fixed period of 8 years following the date of collection/provision from you.

8) How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

9) Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes except under the following limited circumstances.

  1. Your information is shared with the appropriate staff members (e.g. admin staff) collaborating with the Clinic; they are independent professionals, not employed by the Clinic. They are aware of the legal requirements to mantain confidentiality. We may also share your information with your GP, school or other professionals such as a Psychiatrist. We will ask for your consent to do this.
  2. If needed, we might share your personal and clinical data to one of the psychiatrists we collaborate with for the sole pourpose of your clinical care. Our psychiatrists works with the Clinic as independent professionals, not employed by the Clinic. Before sharing any personal/clinical data we will seek your consent.
  3. We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
  4. If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.

 10) How Can I Access My Personal Data?

  1. If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
  2. All subject access requests should be made in writing and sent to the email or postal addresses shown.
  3. There is a nominal administrative charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) further fees may be charged to cover our administrative costs in responding.
  4. We will respond to your subject access request within 14 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of progress.

11) How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including making a subject access request, or to opt out to receiving marketing information from the Clinic, please email:

Email address: gdpr@suno-innova.com

12) Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Information relating to any changes will be made available on our website.

  • COOKIE POLICY
COOKIE POLICY

COOKIE POLICY

We use cookies to help us make our website easy to use and meet your needs.

By continuing to use our website you agree to our use of cookies. We have given you instructions on how to change our cookies below.

What are Cookies?

A cookie is a small file of data which our website places on your computer’s hard drive. The cookie helps us look at web traffic or lets us know when you visit a particular website.

Cookies allow websites to respond to you as an individual and let us tailor our website to your needs, likes and dislikes by gathering and remembering information about you.

There are 2 types of cookies:

  • Persistent cookies allow a website to recognise users when they return to a site and keep certain information on user preferences. These cookies stay on a computer until they are deleted by the user.
  • Session cookies allow a website to carry over information from one page to another so that a user does not have to re-enter information. These cookies delete themselves at the end of the session or at a certain time.

What cookies do we use?

We use Google Analytics (Read more here) 

How to delete and control cookies

Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins.

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on advertising cookies, and how to manage them, visit youronlinechoices.eu (EU based), or aboutads.info (US based).

It’s important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.

Google has created an opt-out plugin which you can get from: http://tools.google.com/dlpage/gaoptout.

Or google: “google analytics opt-out browser add-on”

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Copyright 2021. All rights reserved.

Privacy Policy & Cookie Policy

  • I started my journey with diagnosing possible adult ADHD in May 2017, having spent around 9 months struggling with various NHS departments I decided it was time to take matters into my own hands. I researched online and found a number of reviews and recommendations for the Cambridge Adult ADHD & ASD Clinic, including being listed in the AADD-UK list of specialists. From my very first interactions with the clinic my entire experience was elevated from that which I received with the NHS. Staff were quick to respond, took genuine interest in my queries and were helpful in providing advice. I was able to have an appointment within 2 weeks of initial contact and received my diagnosis shortly after. From 9 months of waiting to less than a month to get into a position where I could finally be helped. The assessment services were thorough and instilled me with confidence that I was in the right hands. My assessment and subsequent treatment has always felt tailored to my needs and requirements rather than following a pre-defined script. The care I have received throughout has restored my faith in good practitioners being available. I would highly recommend the services provided by Dr Pironti and his colleagues. J.B.
  • I was initially sceptical about approaching a private clinic but was reassured to find that Dr Pironti had worked in the Cambridge NHS service for several years and published research in peer-reviewed journals. I found Dr Pironti down to earth and understanding while clearly possessing genuine expertise in relation to ADHD. After completing and submitting the required paperwork my assessment via Skype was comprehensive and I appreciated the explanation of the process that was given once Dr Pironti had reached his conclusion. Follow up sessions to arrange medication and check my progress were conducted in a manner which was thorough yet remained light-hearted and personal. It was a great relief to be in the care of professionals with so much knowledge about ADHD and a passion to help patients to better understand and cope with it. I have been helped enormously by the Cambridge Adult ADHD Clinic and would whole-heartedly recommend them to others. A.C. Cambridge
  • “Dr Pironti and his team were recommended and from when I first called their office, I knew we were in good hands.  It was clear this clinic is focused on the clients well-being.  I initially called to discuss addiction issues and after a thorough conversation, it was suggested our son call the office personally.  They soon established there were other issues and our son agreed to meet with Dr Pironti to discuss his undiagnosed ADD. Dr Pironti is specialist in this area and was fantastic from the beginning.  We met this week and there was an immediate sense of ease and we were aware of thoughtfully directed questions, keeping us on track.  He explained where necessary, the workings of the brain and its impact on certain behaviours.  The meeting was invaluable and our son definitely took on board the necessary information to keep him aware of his good and bad decisions and their long term effects.  Dr Pironti was extremely knowledgeable and genuine, offering further contact, should our son have any difficulties or concerns, very comforting for a young person who might not always be willing to discuss their issues with parents.  He reminded our son that he is one of a larger family unit and to remain mindful of his actions, suggested in a careful and thoughtful manner.  Our son was relieved and happy to have had this meeting and came away saying that he understood himself better and tells us, he will put in a place a better regime, now knowing his areas of impulsivity.  We will book further consultations and feel extremely lucky to have come across this team of caring professionals within the field of therapy, an area we did not feel sure about.  We would absolutely recommend Dr Pironti and his team.” A.D. Cambridge
  • “Having spent some considerable time researching a clinician who fit criteria that involved qualifications, expertise, and location, I chose Cambridge Adult ADHD Clinic. My consultation was incredibly thorough, exacting and I had a full sense of confidence that whatever results would come to pass, they would reflect a robust examination. I felt Dr Pironti was emphatic, appropriately judicious in his collection of information and put my mind at ease that no conclusions would be reached before everything that he needed was examined. His knowledge sharing with me put me at ease, he was conversational, not at all patronizing or judgmental and having a long history of dealing with poor even frustrating communication from health practitioners, I was relieved and delighted that he was in fact the contrary. He seems to value patient dialogue and is both holistic in his approach as well as scientific, which I think puts him at a distinct advantage. At every stage, I was communicated with, the collection of information was robust and the entire experience from start to finish was not in fact stressful, but enlightening.  I most wholeheartedly endorse him and think anybody who has or thinks they may have ADHD symptoms would value time spent exploring this clinic.” JM, Jan 24, 2017