GENERAL DATA PROTECTION REGULATION (GDPR) PRIVACY NOTICE
1) Information About Us
Cambridge Adult ADHD & ASD Clinic is part of Suno Innova ltd registered in England under company number 11199748, whose registered address is Norman House, Cambridge Place, Cambridge, CB2 1NS. We are regulated by General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”)
2) What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3) What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4) What Are My Rights?
Under the GDPR, you have the following rights, which we will work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5) What Personal Data Do You Collect?
We may collect some or all of the following personal data:
Name; Date of birth; Gender; Address; Email address; Telephone number; Business name; Job title; Profession; Insurance details; Clinical notes.
6) How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our services to you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:
- Managing your clinical account.
- Supplying our services to you.
- Personalising and tailoring our services for you.
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email or post
- With your permission and/or where permitted by law, we may also use your personal data for purposes relating only to our business, which may include contacting you by email, telephone or post with information or news.
- You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPRand the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt out.
7) How Long Will You Keep My Personal Data
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for a fixed period of 8 years following the date of collection/provision from you.
8) How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
9) Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes except under the following limited circumstances.
- Your information is shared with the appropriate staff members (e.g. admin staff) collaborating with the Clinic; they are independent professionals, not employed by the Clinic. They are aware of the legal requirements to mantain confidentiality. We may also share your information with your GP, school or other professionals such as a Psychiatrist. We will ask for your consent to do this.
- If needed, we might share your personal and clinical data to one of the psychiatrists we collaborate with for the sole pourpose of your clinical care. Our psychiatrists works with the Clinic as independent professionals, not employed by the Clinic. Before sharing any personal/clinical data we will seek your consent.
- We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
10) How Can I Access My Personal Data?
- If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
- All subject access requests should be made in writing and sent to the email or postal addresses shown.
- There is a nominal administrative charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) further fees may be charged to cover our administrative costs in responding.
- We will respond to your subject access request within 14 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of progress.
11) How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including making a subject access request, or to opt out to receiving marketing information from the Clinic, please email:
Email address: firstname.lastname@example.org
12) Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Information relating to any changes will be made available on our website.